Refund policy

We want you to be happy with your purchase. If for any reason you are not satisfied, you may request a return within 14 days of receiving your order.

  • Return requests must be submitted within 14 days from delivery.

  • Return shipping costs are the responsibility of the customer.

  • No restocking fee will be applied.

  • Items sold as "final sale" cannot be returned or refunded.

  • To be eligible, items must be returned in their original condition and packaging.

Refunds will be processed once the returned item has been received and inspected. Please allow a few business days for the refund to appear in your account.

For return instructions, please contact us at: zonolabinfo@gmail.com